Thank you for shopping at Souwa Lift Style. If you are not entirely satisfied with your purchase, we are here to help with our simple return process.

Returns and Exchanges
You have 7 days from the date of delivery to return an item. To be eligible for a return, your item must be unused and in the same condition that you received it, in its original packaging.

How to Initiate a Return
To start a return, please contact us at souwacorporation@outlook.com with your order number and the reason for the return. We will provide you with a return shipping address and further instructions.

Refunds
Once we receive your return, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.